Frequently Asked Questions

How can I book escape games in Budapest?

After choosing the escape room on our website, you’ll be navigated to the booking platform, where you can choose the suitable date and give all your data.

Why should I book a room in advance?

Escape games in Budapest are very popular, so the rooms are busy during the days. We don’t want you to miss the chance to enjoy our escape rooms, so we highly recommend you to book the room in advance.

What are the languages of the escape games in Budapest?

All the games organized by Escape Room Budapest can be played in English and Hungarian. We do not charge extra fees for English game hosting.

When should we arrive at the given place?

We recommend you to arrive 5-10 minutes earlier before the start of the game, as you’ll get a short brief before the game. Our rooms are quite challenging, so you might want to get the most out of every minute.

What do the games of Escape Rooms Budapest cost?

The exact prices depend on the number of people entering the room. You’ll find all the necessary information on our website and also on the booking platform.

How can I pay for the escape game?

You can pay online for some rooms in the booking interface, but if you do not see this option when booking a room, you will have to pay on the spot. In the latter case, you can pay by cash, credit card or, in some locations, by OTP Szép Card before the game.

Are there other people in the escape rooms?

No, all the games of Escape Room Budapest are private. You don’t have to cooperate with other people even if there are only two of you playing.

I would like to cancel/modify my booking. What can I do?

You can cancel your booking or modify the time, game or number of people 24 hours before the booked game. Please, contact us on the info@escaperoom-budapest.com, and our colleagues will be glad to help you with your request.

What is your cancellation policy?

We kindly request you to contact us at least 24 hours before your booked appointment. We will then reschedule your game for another date, or issue a credit for future use. All purchases are non refundable.

I had some issues during the booking process. What should I do?

If you had difficulties or technical issues during the process, please, try booking again. If you don’t succeed in the booking process, you can get help from our colleagues. Please contact us on the info@escaperoom-budapest.com e-mail address.